Program Coordinator, Office of Quality, Curriculum, and Assessment

The Association of American Colleges and Universities (AAC&U), the leading national higher education organization committed to improving the quality of undergraduate education, seeks a talented, self-motivated, productive, and creative individual for the position of Program Coordinator in the Office of Quality, Curriculum, and Assessment (OQCA). Through OQCA, AAC&U works to promote curricular coherence and to advance assessment practices that meaningfully incorporate students’ demonstrated student learning.  The successful candidate will report to the Assistant Vice President for Research and Assessment and Director of VALUE Institute and work collaboratively with the OQCA team to support its signature initiative, VALUE (Valid Assessment of Student Learning in Undergraduate Education), and the VALUE Institute, which provides external validation of institutional assessments of student learning. For further information about VALUE and the VALUE Institute specifically, please see our website (https://www.aacu.org/value).

The Program Coordinator is a full-time staff position that will provide critical project management, logistical, budgetary, and programmatic administration – including campus relations – for the VALUE Institute as well as significantly contribute to other office initiatives as they arise. The ideal candidate will (1) have exceptional communication and organizational skills;  (2) think strategically, (3)  proactively prepare for issues before they arise, and confidently handle problems once they do; and (4) be able to identify and implement creative solutions that will enable AAC&U to realize its vision for growth and expansion for the VALUE Institute.

Duties and Responsibilities

  • Participate in raising national awareness about the VALUE Institute
  • Working collaboratively with the OQCA team, provide high-level logistical and administrative support to the VALUE Institute, including but not limited to: participant recruitment, registration, invoicing, onboarding, scoring, and reporting of results
  • Provide leadership in the conceptualization and implementation of an aggressive project management plan for expansion of the VALUE Institute
  • Proactively contribute to conceptualizing, developing, writing, editing, and finalizing VALUE Institute materials, including but not limited to onboarding resources/materials, training/professional development materials, institutional reports, and other external-facing documents. This includes performing quality control of and copy editing for all external-facing VALUE Institute materials
  • Serve as the primary/initial point-of-contact with potential and participating institutions for the VALUE Institute
  • Maintain impeccable financial records, manage the processing of invoices and reimbursements
  • Provide customer service to organizational/institutional partners, including technical support through consultation on VALUE Institute data protocols and training opportunities
  • Design new and/or maintain existing databases critical to the work of the VALUE Institute specifically and OQCA and AAC&U broadly
  • Support the preparation of analytical reports and research papers
  • Support the creation and curation of VALUE Institute materials, resources, presentations, etc. for both internal and external audiences
  • Serve as a liaison between OQCA and the other AAC&U offices in support of cross-functional aspects of the VALUE Institute (e.g., information technology, finance)
  • Produce data reports that track program growth and expansion
  • Assist, as needed, with planning and executing other OQCA events
  • Meaningfully contribute to other office needs as they arise

Qualifications

  • Bachelor’s degree. Master’s degree preferred
  • Four to five years’ experience in program management
  • Experience managing and/or creating large datasets
  • Ability to manage and preserve the integrity of confidential information
  • Advanced knowledge of and extensive experience with Microsoft Office suite (Word, Excel, PowerPoint, Outlook), project management software, and data sharing platforms
  • Experience with event planning preferred
  • Superior communication skills, written and oral, and an ability to articulate a compelling message to multiple audiences/stakeholders
  • Able to take direction and provide appropriate follow up on project-based work
  • Able to work independently and without supervision
  • Ability to handle complex projects, set priorities, and manage multiple tasks under tight deadlines and time constraints
  • Strong organizational and project management skills, including budget management skills
  • Ability to work collaboratively and effectively in a dynamic, interdisciplinary team environment and on short timelines
  • Ability to work effectively in settings of social and intellectual diversity
  • Strong interpersonal skills
  • Experience working on multi-institutional/multi-organizational projects preferred
  • Experience providing project management/support to grant-funded initiatives preferred
  • Campus experience, as part of an office of assessment, center for teaching and learning, or other service-oriented, project-based office environment highly desirable

Salary commensurate with experience; exceptional benefits.  Please submit a letter of interest with salary requirements and CV to:  AAC&U, Box SDSS, 1818 R Street, NW, Washington, DC 20009 or to jobs@aacu.org. Review of applications will begin on Monday, February 24, 2020.

AAC&U believes that a broadly diverse staff is critical to achieving excellence as a national higher education association. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are fully committed to equal employment opportunity and compliance with the full range of fair employment practices and non-discrimination laws.