Job Posting

Program Event Technology Specialist, Conferences & Events

The American Association of Colleges and Universities (AAC&U) is a global membership organization dedicated to advancing the vitality and democratic purposes of undergraduate liberal education. Through our programs and events, publications and research, public advocacy and campus-based projects, AAC&U serves as a catalyst and facilitator for innovations that improve educational quality and equity and that support the success of all students. In addition to accredited public and private, two-year and four-year colleges and universities and state higher education systems and agencies throughout the United States, our membership includes degree-granting higher education institutions in more than twenty-five countries as well as other organizations and individuals. To learn more, visit www.aacu.org.

AAC&U, seeks a tech-savvy, self-motivated, detail-oriented Program Event Technology Specialist to assist the Conference & Events team in all aspects of the development and delivery of AAC&U's conferences, events, and related projects. In addition, the position will provide support to the meetings portfolio consisting of an annual series of working conferences and events, collaboratively designed, and led by experienced practitioners and drawing from AAC&U's member campuses and projects.

The Program Event Technology Specialist is a core Conference & Events team member. This position will report to the Director of Conference and Events. In this role, the Program Event Technology Specialist will support the Conference & Events department’s use of technology and integrations, continually monitor new technologies and industry trends, and advise the team on all features and tools to enhance LMS functionality.

DUTIES AND RESPONSIBILITIES

  • Create and configure the Learning Management Systems for all AAC&U conferences and events in collaboration with the Director, Conference and Events, Education Program Manager, and program offices.
  • Proactively maintain and update content into LMS platforms, conference websites, platforms, and apps.
  • Serve as an in-house expert of LMS and ensure that all products are needed and are used efficiently.
  • Develop standard and customized reports generated from LMS, including proposal submission tracking, proposal review performance, user performance, and other reports as needed.
  • Provide strong customer service on products and programs, including creating user-facing guides and implementing enhancements based on project timelines.
  • Coordinate the 3rd party assignments for virtual/hybrid sessions/presentations with tech production company/producers.
  • Work with the Conference and Events team to evaluate and recommend continuous improvements.
  • Work with the Director to ensure adherence to timelines and budget consideration.
  • Assist the Director with identifying, assessing, documenting, and the execution of LMS solutions used across multiple events.
  • Ability to align LMS activities with internal stakeholder priorities across to include multiple concurrent projects.
  • Work with third party vendors to quote, order and manage event specific materials.
  • Provide ongoing support as needed.

EXPERIENCE/REQUIREMENTS

  • Bachelor’s Degree.
  • A minimum of 3-4 years of previous experience in online education development and Learning Management System (LMS) management.
  • Experience with the following components/systems are required:
    • Learning management systems (preferably Higher Logic, Cadmium, CVENT, Zoom and similar platforms)
  • Excellent oral and written communication skills.
  • Appropriate technical skills required for proficiency in the use of technology (Outlook, Word, Excel, Adobe Acrobat, database management, etc.) and able to learn new technology as required.
  • Ability to manage multiple priorities, work independently and understand project management basics.
  • Ability to travel, including weekends.
  • Experience in higher education, either with an association or on campus, is a plus.

Salary commensurate with experience; plus exceptional benefits. Please submit a résumé, a cover letter describing relevant work experience, and salary requirements to AAC&U, Attn: HR, 1818 R Street, NW, Washington, DC 20009, or to [email protected]. Review of applications will begin on October 28, 2022.

AAC&U believes that a broadly diverse staff is critical to achieving excellence as a national higher education Association. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are fully committed to equal employment opportunity and compliance with the full range of fair employment practices and non-discrimination laws.