Frequently Asked Questions
Q: Where is the closest airport?
A: The closest airport is Philadelphia International Airport
Q: May we bring an additional team member?
A: At this time, we have officially reached institute capacity. Please email Teneisha Brown (firstname.lastname@example.org) for institution specific questions.
Q: I am planning to travel to Villanova on 6/25. What time is the opening session?
A: The opening session is scheduled to begin at 3:00 PM on 6/25/2019.
Q: I am considering an early arrival (6/24). Will I be allowed to check in?
A: Yes, we do have an early check-in option at the price of $55 per person. It is very important that we receive this information to reserve your room for the additional night.
Q: Is staying in the guest apartments a requirement?
A: It is not a requirement for any team to stay on campus. Please contact Program Coordinator Teneisha Brown (email@example.com) if your team will NOT be taking advantage of the guest apartment option.
Q: Do you recommend any local hotels?
A: Each institution may pursue off campus lodging at their own expense. There are several hotels in the area, the most conveniently located is The Inn at Villanova University.
Q: My team is local and intends to commute, will I receive a parking permit?
A: Yes, parking permits are available for local commuters. Please contact Teneisha Brown (Brown@aacu.org) if you will require parking permits.
Q: Who is registered from my team?
A: Please use this link to view registered team members
Q: Can I select new team members in place of those I originally applied for?
A: Yes, your institution is not bound to the attendees listed in the application, however additional team members beyond those requested in the initial application need to be approved.
Q: I am having trouble with my password, logging in, or accessing our team leader’s account.
A: Please contact firstname.lastname@example.org
Q: When is the last date to remit payment?
A: May 24th, 2019
Q: Can I pay with a purchase order?
A: Unfortunately, we are unable to accept purchase orders at this time, there are both credit card and check options listed on your invoice for your convenience.
Q: Our finance department operates on an independent schedule and may need an extension of the payment due date.
A: Please contact Teneisha Brown (email@example.com) to discuss your options for an extension.
Q: Who should attend the Preparation Process for New Racial Healing Practitioners following the Institute?
A: All attendees, especially those interested in hosting a TRHT Campus Center should attend the Preparation Process. It is open to all Institute participants at no additional cost.
Q: Does our participation in this Institute mean that we are a TRHT Campus Center?
A: No, the call for proposals to become a TRHT Campus Center will be announced in the Fall. The institutions that participated in the institute will receive first consideration.